Club999 Terms & Conditions — Complete English Version

Club999 (hereinafter "the Platform" or "we") is a licensed online gaming service. These Terms & Conditions form a legal agreement between club999 and its members ("user" or "you"). The agreement takes effect as soon as you begin using the website or mobile app.

As used in these terms, "Terms and Conditions" refers not only to this document but also to Club999's Privacy Policy, Bonus Policy, and Responsible Gaming Policy. Together, these policies form the complete user agreement.

• Club999 reserves the right to modify these terms and conditions at any time.
• You will be notified at your registered email address whenever changes are made.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you disagree with any of the terms, you may request to close your account immediately.
• In the event of a dispute, the English version shall be considered the authoritative text.

You must be at least 18 years old to open an account at Club999. All information provided during registration must be accurate, complete, and up to date. Registering with false information will result in account termination and all deposited funds may be forfeited.

Each person may only maintain one account. Any attempt to open multiple accounts from the same device, IP address, or payment method will result in those accounts being automatically closed.

• A valid mobile number and an active email address are required at the time of registration.
• A copy of your national ID or passport may be required for KYC verification.
• Keeping your account password confidential is entirely the user's responsibility.
• Sharing your account with anyone else is strictly prohibited.
• If you suspect unauthorized access or a hacked account, contact support immediately.

Club999 supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in BDT. Deposits are typically instant, and withdrawals are completed within 30 minutes.

• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals above ৳10,000 may be held until KYC verification is complete.
• Club999 reserves the right to suspend withdrawals on any transaction deemed suspicious.
• A record of all transactions is stored in your account history.

Club999 bonuses are offered subject to specific terms and conditions. Before accepting a bonus, make sure you understand the applicable Wagering Requirement. Each bonus has its own validity period and conditions of use.

• The welcome bonus applies to new members on their first deposit only.
• Bonus funds cannot be withdrawn directly — the required wagering must be completed first.
• Any attempt to claim bonuses using multiple accounts will result in all associated accounts being permanently closed.
• Bonuses that are not used before their expiry date will be automatically cancelled.
• Club999 reserves the right to modify or cancel any bonus offer.
• Separate terms apply for reload bonuses and cashback offers.

There are a few basic rules to follow when playing games on club999. Each game has its own rules, which you should read before starting. Any form of fraudulent activity on the platform is strictly prohibited.

Bets placed on Sports Betting cannot be changed once confirmed. If a live game round is cancelled due to a technical error, the bet for that round will be refunded. Any disputes regarding game results must be reported to support within 48 hours.

• Using bots or any automated software to play games is strictly prohibited.
• Any attempt to manipulate game outcomes is a punishable offense.
• Any attempt to gain an unfair advantage through collusion will result in account termination.
• If your internet connection drops, game results are safely saved on the server.

Club999 is committed to responsible gaming. We want our members to enjoy gaming as a healthy form of entertainment — not as a source of addiction or financial harm. To support this, we offer several self-regulation tools.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limits: Set a time limit on how long you play in a single session.
• Take a Break: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Contact support for long-term self-exclusion.

Club999 takes the protection of your personal data seriously. Information collected during registration and use of the platform is used solely for service delivery, KYC verification, and legal compliance. Your data is never sold to third parties.

• All data is secured with 256-bit SSL encryption.
• Payment details are not stored on our servers.
• Your consent will be obtained before any data is used for promotional purposes.
• To learn more, visit our Privacy Policy Read.

Club999 reserves the right to suspend or permanently close any account for the reasons listed below. An email warning is generally sent before an account is closed; however, immediate action may be taken in cases of serious violations.

• Providing false information or concealing your identity during registration.
• Operating multiple accounts.
• Fraudulent activity or bonus abuse.
• Attempting to hack, manipulate, or breach platform security.
• Harassment or abusive behavior toward other users.

Users may also contact support at any time to request account closure. In this case, any available balance will be returned, but bonus balances will be cancelled.